We embed the technology.We run the operation.
Octopus engineers and runs customer support, technical support, back office, content moderation and sales for clients in 15 countries, combining embedded technology, industry expertise and customer-first teams in one accountable system.
Egypt--:--London--:--New York--:--
What we run. Five customer operations, one accountable system.
Kemi, Octopus's embedded technology and intelligence layer. Embedded technology improves visibility and control across the operation. Trained teams protect judgement and the customer experience as it scales.
01 TechnologyKemiEmbedded AI, engineered by Octopus
02 Industry expertiseOperating knowledge
03 The customerThe destination
Three hearts. One impact.
Proof, in numbers. The operation in figures, with its certifications and partners.
53,254,815Transactions
3,000+Seats
15Countries served
322,200,000Customer base
Certifications and recognition
ISO 27001
PCI DSS
SOC 2 Type II
CMMC
IAOP Global Outsourcing 1002025
Partners
Operating knowledge, industry by industry. Ten industries we run operations for.
- Egypt--:--7 days a week, 24 hours of the day
- London--:--
- New York--:--
Egypt, where we run it. Your working day, set against ours.
- English, Arabic, German, Dutch, Italian, Spanish, French, Turkish, Russian, Greek, Danish, Urdu, Polish, Japanese, Chinese and Swedish.
One meeting starts it.
Tell us what your customers need. We will show you how Octopus would run it.
Start a conversation
contact-us@octopusoutsourcing.com